At Cobrowser, we believe that live chat should always be live: in real time, readily available when needed. What we don’t believe in, is queuing.
Answering all customer questions in real time is simply impossible. That is why it is important to choose your channels wisely.
When you enable live chat for relevant opportunities only, real time interaction gets the dedication it deserves.
Tell me howOur chat system only shows the chat button when a customer service representative is actually available. Your customers never queue.
Our screen sharing is the most straightforward in-browser alternative: there are no plugins to install, and privacy and security are guaranteed.
Cobrowser offers its software SaaS, available through Private Cloud and Public Cloud.
Belgium Railway uses our live chat and screen share to improve customer satisfaction and reduce call times.
Visa & Mastercard provider ICS assists customers with screen sharing in their secure customer portal.
International industrial service provider ERIKS increases customer satisfaction in their B2B webshop using our chat.
You can always contact us for more information and case studies.
The Cobrowser team is always exploring new in-browser opportunities. It’s where we feel at home and where we know our way around. We focus on chat and cobrowsing to create positive change for our clients.
